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The Complaints Team acknowledged the player’s concerns regarding a delayed withdrawal and the subsequent approval of documents. However, due to the player’s lack of response to follow-up inquiries, the investigation could not proceed, which led to the rejection of the complaint. Based on our findings, no important casino blacklists feature RioAce Casino.
- These include private tournaments, personalized offers, and exclusive prize draws available only to high-tier loyalty members.
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- A maximum cashout cap and a maximum bet you can place while wagering bonus money also tell you if you should claim the offer.
The bonus is active for 10 days, after which all unused and derived funds are canceled. Let’s observe this RioAce casino review, and we’ll show you what you can expect from our site. Rio Ace launched in 2023 and holds a Curacao license under Altacore N.V. We personally love the deep purple theme. It feels rich without being overwhelming, and our mascot right in the center is a little vibe we hope every player will have.
Crazy Time
When playing casino games online, you can easily get carried away. Cashing out whenever you accumulate enough funds is the best way to prevent overspending. Last but not least, we test customer support to see if agents are responsive and reliable.
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The issue was resolved, and the complaint was marked as ‘resolved’ in the system. To test the helpfulness of customer support of this casino, we have contacted the casino’s representatives and considered their responses. Based on the test we have conducted, we have rated the customer support of RioAce Casino as average. Dedicated to providing accurate and trustworthy online gambling guidance, he has reviewed over 500 casinos throughout his career. Unfortunately, the live chat agent simply copied and pasted the T&C details and, when pressed further, told us to send an email instead, claiming they don’t deal with financial queries. This was frustrating, as we expect live support to be able to answer basic questions about withdrawals.
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